{"product_id":"5-stars-todd-duncan-9781608106356","title":"5 Stars: Building High Ratings and High Trust in the Digital Age","description":"\u003cp\u003eWe live in a world that revolves around trust. So how can you build trust into your business and service? And how can you make \"5 Stars\" your business model and ranking in all things?\u003c\/p\u003e\u003cp\u003e\"Five Stars\" can essentially be summarized into three main points of building and recognizing trust as a culture of your work: \u003c\/p\u003e\u003col\u003e\n\u003cli\u003eTrust that you're doing the right thing\u003c\/li\u003e\n\u003cli\u003eThat your customers can acknowledge that\u003c\/li\u003e\n\u003cli\u003eThat social media\/technology drives more business\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003ePeople don't order dinner, buy shoes, go to museums, or listen to CDs without checking out the online reviews and what others are saying about things. This work is about how to make sure you are using customer service and technology as fully as possible in order to get the most positive review (5 stars) possible.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Todd Duncan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1608106357\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781608106356\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Simple Truths\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/06\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 40\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.30lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.80h x 8.30w x 0.20d","brand":"Todd Duncan","offers":[{"title":"Paperback","offer_id":44598493643007,"sku":"9781608106356","price":16.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_2e60f374-50a9-4374-9892-48327caf9efe.jpg?v=1702382814","url":"https:\/\/www.whiterainbookhouse.com\/products\/5-stars-todd-duncan-9781608106356","provider":"WR Book House","version":"1.0","type":"link"}