{"product_id":"a-project-by-project-approach-to-total-petter-ogland-9781365049811","title":"A Project-by-Project Approach to Total Quality Management","description":"The Bootstrap Algorithm (BA) has proved useful as an action research strategy for implementing Total Quality Management (TQM) in public administration, but it requires the action researcher to make use of managerial power. The project-by-project approach to TQM is based on the idea of how to gradually develop the necessary and sufficient power for bootstrapping TQM when the action researcher is a powerless quality consultant. The book is based on a three-year study in a public sector organisation.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Petter Ogland\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1365049817\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781365049811\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Lulu.com\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/29\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 238\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.11lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.69d","brand":"Petter Ogland","offers":[{"title":"Hardcover","offer_id":44065549779199,"sku":"9781365049811","price":47.42,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f737aaaa-677c-44f6-9582-d1b73638b4d4.jpg?v=1685402075","url":"https:\/\/www.whiterainbookhouse.com\/products\/a-project-by-project-approach-to-total-petter-ogland-9781365049811","provider":"WR Book House","version":"1.0","type":"link"}