{"product_id":"administration-and-management-in-criminal-jennifer-m-allen-9781506361529","title":"Administration and Management in Criminal Justice: A Service Quality Approach","description":"\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRethink management in criminal justice.\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eAdministration and Management in Criminal Justice: A Service Quality Approach, Third Edition\u003c\/strong\u003e emphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. Authors Jennifer M. Allen and Rajeev Sawhney encourage you to consider the importance of providing high-quality and effective criminal justice services. You will develop skills for responding to your customers--other criminal justice professionals, offenders, victims, and the community--and learn how to respond to changing environmental factors. You will also learn to critique your own views of what constitutes management in this service sector, all with the goal of improving the effectiveness of the criminal justice system.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eNew to the Third Edition: \u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cstrong\u003eExaminations of current concerns and management trends in criminal justice agencies\u003c\/strong\u003e make you aware of the types of issues you may face, such as workplace bullying, formal and informal leadership, inmate-staff relationships, fatal police shootings, and more.\u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eIncreased discussions of a variety of important topics\u003c\/strong\u003e spark classroom debate around areas such as homeland security-era policing, procedural justice, key court personnel, and private security changes.\u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eExpanded coverage of technology in criminal justice\u003c\/strong\u003e helps you see how technology such as cybercrime, electronic monitoring and other uses of technology in probation and parole, body-worn cameras, and police drones have had an impact on the discipline. \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eUpdated \u003cem\u003eCareer Highlight \u003c\/em\u003eboxes \u003c\/strong\u003edemonstrate the latest data for each career presented. \u003c\/li\u003e \u003cli\u003eMore than half the book has been updated with new case studies to offer you current examples of theory being put into practice. \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eNine new\u003cem\u003e In the News\u003c\/em\u003e articles\u003c\/strong\u003e include topics such as\u003cbr\u003e \u003cul\u003e \u003cli\u003eRecent terrorist attacks \u003c\/li\u003e \u003cli\u003ePolice shootings \u003c\/li\u003e \u003cli\u003eFunding for criminal justice agencies \u003c\/li\u003e \u003cli\u003eNew technology, such as police drones and the use of GPS monitoring devices on sex offenders \u003c\/li\u003e \u003cli\u003eCybercrime, cyberattacks, and identity theft \u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eUpdated references, statistics, and data \u003c\/strong\u003epresent you with the latest trends in criminal justice. \u003c\/li\u003e \u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jennifer M. Allen, Rajeev Sawhney\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1506361528\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781506361529\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Sage Publications, Inc\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/14\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 536\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 7.30w x 1.10d","brand":"Jennifer M. Allen","offers":[{"title":"Paperback","offer_id":44045268287743,"sku":"9781506361529","price":179.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_37c4ad98-6f05-4d8b-8ba5-3590aaa41197.jpg?v=1684977743","url":"https:\/\/www.whiterainbookhouse.com\/products\/administration-and-management-in-criminal-jennifer-m-allen-9781506361529","provider":"WR Book House","version":"1.0","type":"link"}