{"product_id":"ai-in-customer-service-darian-batra-9798898603816","title":"AI in Customer Service: How Artificial Intelligence Is Reshaping Customer Support","description":"\u003cp\u003eSmarter Support. Faster Solutions. Customer Service Reinvented.\u003c\/p\u003e \u003cp\u003eAI is transforming customer service-from reactive call centers to intelligent, proactive support operations. AI in Customer Service explores how artificial intelligence is reshaping the way organizations engage with customers, support teams, and service strategies across every channel.\u003c\/p\u003e \u003cp\u003eWhether you're leading a contact center, managing CX technology, or building support operations for the future, this book offers clear, practical guidance on how to apply AI tools with purpose and responsibility.\u003cbr\u003eInside, you'll explore how AI is powering virtual agents and ticket automation, enabling proactive and personalized service, enhancing quality monitoring and coaching, and driving compliance at scale.\u003cbr\u003eAI in Customer Service helps support leaders and teams navigate the fast-changing service landscape-combining empathy, efficiency, and intelligent technology to deliver consistently better customer experiences.\u003c\/p\u003e \u003cp\u003ePart of the AI Awareness Series-practical guides designed to help professionals across sectors understand the real-world impact of AI, without the hype.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Darian Batra\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798898603816\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Publishdrive\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/29\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 102\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.32lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.21d","brand":"Darian Batra","offers":[{"title":"Paperback","offer_id":48447004246271,"sku":"9798898603816","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_88921bf8-fadd-4f03-9d6c-bdb5192836b6.jpg?v=1777228190","url":"https:\/\/www.whiterainbookhouse.com\/products\/ai-in-customer-service-darian-batra-9798898603816","provider":"WR Book House","version":"1.0","type":"link"}