{"product_id":"american-airlines-fabien-savelli-9781507729489","title":"American Airlines: Inside the Main Cabin","description":"The 2015 re-edition has been reviewed, proof-read and augmented to consider your feedback and comments. And, naturally, the story remains the same: late 2013, tired of my road warrior life, I felt the whinny needs to share my experiences flying on American Airlines- Chronically delayed flights- Infected tray tables- Tap water contaminated with fecal substance- Complete lack of information from the gate agents- Absolute refusal to take responsibility on schedule and operations- Clear denial of any sort of liability- Fragile Information Technology Infrastructure- Shameless lies to explain why planes are diverted- Numerous technical problems, and- Unequal Customer Services- Inefficient gate agents and unfriendly flight attendants- Undertrained or incompetent pilots... I wanted to share my frustration, and inform passengers of their rights. And, as always, enjoy your flight\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Fabien Savelli\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1507729480\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781507729489\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/25\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 100\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.32lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.21d","brand":"Fabien Savelli","offers":[{"title":"Paperback","offer_id":44058903675135,"sku":"9781507729489","price":5.74,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_6b311504-c4b5-418d-a671-fa4d6ecc54e7.jpg?v=1685055145","url":"https:\/\/www.whiterainbookhouse.com\/products\/american-airlines-fabien-savelli-9781507729489","provider":"WR Book House","version":"1.0","type":"link"}