{"product_id":"an-education-in-service-management-david-barrow-9781787785618","title":"An Education in Service Management: A guide to building a successful service management career and delivering organisational success","description":"\u003cstrong\u003e\u003cem\u003eAn Education in Service Management - A guide to building a successful service management career and delivering organisational success\u003c\/em\u003e\u003c\/strong\u003e\u003cp\u003eIT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.\u003c\/p\u003e\u003cp\u003eITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWorking in or with ITSM enables you to build a career that spans global industries, locations and sectors;\u003c\/li\u003e\n\u003cli\u003eITSM roles vary from service desk analyst to chief technology officer or consultant; and\u003c\/li\u003e\n\u003cli\u003eAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David Barrow\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1787785610\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781787785618\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Itgp\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/07\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 278\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.04lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.88d","brand":"David Barrow","offers":[{"title":"Hardcover","offer_id":48453919932671,"sku":"9781787785618","price":59.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_b855a12c-60fc-4205-ae81-2293377875c6.jpg?v=1777303033","url":"https:\/\/www.whiterainbookhouse.com\/products\/an-education-in-service-management-david-barrow-9781787785618","provider":"WR Book House","version":"1.0","type":"link"}