{"product_id":"best-practices-john-hoover-9780061145599","title":"Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients","description":"\u003cp\u003eEvery office has someone who's no fun to be around. But getting along with that person--and managing them effectively--can make both your jobs easier. \u003cem\u003eDifficult People\u003c\/em\u003e, a comprehensive and essential resource for any manager on the run, shows you how.\u003c\/p\u003e\u003cp\u003eLearn to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eRecognize why and when people act out\u003c\/li\u003e\n\u003cli\u003eIdentify different types of difficult people\u003c\/li\u003e\n\u003cli\u003eCope with difficult behavior\u003c\/li\u003e\n\u003cli\u003eGet the most out of trouble employees\u003c\/li\u003e\n\u003cli\u003eNurture a harmonious work environment\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThe Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e John Hoover\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0061145599\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780061145599\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Harper Business\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/03\/2007\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 160\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.96h x 4.04w x 0.32d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eLibrary Journal\u003c\/i\u003e 05\/15\/2007 pg. 98","brand":"John Hoover","offers":[{"title":"Paperback","offer_id":44069864374527,"sku":"9780061145599","price":12.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_79dacaf1-1f80-4680-aedb-45f0102d6e8a.jpg?v=1685426951","url":"https:\/\/www.whiterainbookhouse.com\/products\/best-practices-john-hoover-9780061145599","provider":"WR Book House","version":"1.0","type":"link"}