{"product_id":"beyond-satisfaction-eng-malek-ghazo-9798314023464","title":"Beyond Satisfaction: The Art of Exceptional Service","description":"\u003cp\u003eExceptional customer service is not just about meeting expectations-it's about exceeding them and turning customers into passionate advocates for your brand. \u003cb\u003eBeyond Satisfaction\u003c\/b\u003e is your guide to mastering the art of service excellence, transforming ordinary interactions into unforgettable experiences.\u003c\/p\u003e\u003cp\u003eBuilt on industry-leading frameworks and award-winning methodologies, this book provides a \u003cb\u003estep-by-step approach\u003c\/b\u003e to achieving customer service greatness: \u003c\/p\u003e\u003cp\u003e✅ \u003cb\u003eThe Pillars of Service Excellence\u003c\/b\u003e - Learn how leadership, innovation, and strategy shape world-class service.\u003cbr\u003e✅ \u003cb\u003eThe Science of Customer Loyalty\u003c\/b\u003e - Discover what truly drives customer satisfaction and retention.\u003cbr\u003e✅ \u003cb\u003eA Proven Model for Success\u003c\/b\u003e - Explore the award-winning framework that top organizations use to measure and enhance service quality.\u003cbr\u003e✅ \u003cb\u003eActionable Insights \u0026amp; Best Practices\u003c\/b\u003e - Real-world case studies and practical strategies to elevate your service game.\u003c\/p\u003e\u003cp\u003eWhether you're a business leader, customer experience professional, or entrepreneur, \u003cb\u003eBeyond Satisfaction\u003c\/b\u003e equips you with the tools to create service excellence that fosters \u003cb\u003eloyalty, trust, and long-term success\u003c\/b\u003e.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDeliver service that goes beyond satisfaction-turn your customers into lifelong advocates today!\u003c\/b\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Eng Malek Ghazo\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798314023464\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/13\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 34\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.13lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.07d","brand":"Eng Malek Ghazo","offers":[{"title":"Paperback","offer_id":47136587841791,"sku":"9798314023464","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_89bcb7a6-b7ab-4217-93bd-60d611bac9e4.jpg?v=1755023803","url":"https:\/\/www.whiterainbookhouse.com\/products\/beyond-satisfaction-eng-malek-ghazo-9798314023464","provider":"WR Book House","version":"1.0","type":"link"}