{"product_id":"big-things-are-coming-whats-stephen-fritz-9798999101402","title":"Big Things are Coming. What's next for product design in the era of AI and automation.","description":"\u003cp\u003eBusiness has never needed design more than now to unlock the potential of AI, but are designers ready?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe last decade has seen a decline in the value of design in corporations, with most businesses focused one-dimensionally on shareholder value at the expense of their core services and workforce, leaving US customer experience satisfaction at all time lows.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAs we enter the era of AI, today's market leaders are unaware that they have never been more vulnerable to losing their customers, workforce and market share.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis is the moment for product design leaders to reset and become the driving force to transform their organizations into leaders in the era of AI.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eTopics include: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWhy design (and Design Thinking) fell flat in organizations over the last decade, and why it is poised for its biggest moment yet\u003c\/li\u003e\n\u003cli\u003eThe end of customer-centricity\u003c\/li\u003e\n\u003cli\u003eThe three dimensions of strategy that product design leaders must prepare for with AI\u003c\/li\u003e\n\u003cli\u003eThe case for design to own front-end code\u003c\/li\u003e\n\u003cli\u003eTransforming a company from silos to a System-led Organization(TM)\u003c\/li\u003e\n\u003cli\u003eWhy using Figma for component design systems can cost business from $10k's to $1MM's\u003c\/li\u003e\n\u003cli\u003eHow to reset the value of design in your business\u003c\/li\u003e\n\u003cli\u003eQuantifying empathy\u003c\/li\u003e\n\u003cli\u003eHow Agentic AI will fundamentally disrupt the 1-1 relationship brands have with customers\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA product design leader with over 20 years experience, Stephen has been leading companies like IBM, JPMorgan Chase, PepsiCo, and Cognizant through radical transformation throughout the digital age. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Stephen Fritz\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798999101402\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Neon Navy\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/01\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 82\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.63lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 11.00w x 0.21d","brand":"Stephen Fritz","offers":[{"title":"Paperback","offer_id":47965569417471,"sku":"9798999101402","price":37.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3b44fa31-0b49-41b2-aa94-55c01395bbb4.jpg?v=1767281428","url":"https:\/\/www.whiterainbookhouse.com\/products\/big-things-are-coming-whats-stephen-fritz-9798999101402","provider":"WR Book House","version":"1.0","type":"link"}