{"product_id":"bpm-excellence-in-practice-2009-layna-fischer-9780981987026","title":"BPM Excellence in Practice 2009: Innovation, Implementation and Impact Award-winning Case Studies in Workflow and Business Process Management","description":"The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Layna Fischer\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0981987028\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780981987026\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Future Strategies Inc\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/30\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 222\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.87lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 0.47d","brand":"Layna Fischer","offers":[{"title":"Paperback","offer_id":47199911805183,"sku":"9780981987026","price":8.79,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3e1416ec-e47c-4803-9412-9ddec5904d37.jpg?v=1756785563","url":"https:\/\/www.whiterainbookhouse.com\/products\/bpm-excellence-in-practice-2009-layna-fischer-9780981987026","provider":"WR Book House","version":"1.0","type":"link"}