{"product_id":"building-or-diminishing-doug-crandall-9798280387034","title":"Building or Diminishing","description":"\u003cp\u003eWhat if the most important leadership question you could ask, dozens of times a day, was simply this: a\u003ci\u003em I building or diminishing? \u003c\/i\u003eIn \u003cb\u003e\u003ci\u003eBuilding or Diminishing\u003c\/i\u003e\u003c\/b\u003e, Doug Crandall argues that leadership is never neutral. With our words and our actions, we leave people feeling more confident, capable, and valued, or less so.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eBuilding or Diminishing\u003c\/i\u003e is for leaders at every level-the executive who pushes too hard and the store manager who needs to raise the bar. Drawing on stories from West Point, the 1980 Miracle on Ice, a hospital CMO facing the toughest conversations, a fantasy baseball camp, and his own unflinching personal reckoning, Doug Crandall shows that the difference between leaders who build and those who diminish comes down to two things: what we expect of others and how our communication lands.\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"This wonderful book will change the way you think about leadership, and people, if you let it.\"\u003c\/i\u003e -Dr. Jennifer Aaker, Stanford University\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Doug Crandall\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798280387034\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/25\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 162\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.37d","brand":"Doug Crandall","offers":[{"title":"Paperback","offer_id":48852917780735,"sku":"9798280387034","price":11.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/building-or-diminishing-doug-crandall-9798280387034","provider":"WR Book House","version":"1.0","type":"link"}