{"product_id":"business-and-service-telephone-conversations-cecilia-varcasia-9781349449194","title":"Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters","description":"This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Cecilia Varcasia\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1349449199\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781349449194\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palgrave MacMillan\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/01\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 181\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.55lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.44d","brand":"Cecilia Varcasia","offers":[{"title":"Paperback","offer_id":47425187021055,"sku":"9781349449194","price":54.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_b4f38d6f-345f-406f-9aa6-a6493d010989.jpg?v=1761537623","url":"https:\/\/www.whiterainbookhouse.com\/products\/business-and-service-telephone-conversations-cecilia-varcasia-9781349449194","provider":"WR Book House","version":"1.0","type":"link"}