{"product_id":"call-center-connections-peter-lyle-dehaan-9798888090831","title":"Call Center Connections: Keys to Produce Successful Customer Service Outcomes","description":"\u003cp\u003eRunning a call center is hard. But it can also be rewarding.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eTip the balance in your favor with \u003cem\u003eCall Center Connections\u003c\/em\u003e to discover the keys to produce successful customer service outcomes.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eExperience a thriving center operation and become a leader in customer service with \u003cem\u003eCall Center Connections.\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eBenefits: \u003c\/p\u003e\u003col\u003e\n\u003cli\u003eBoost staff morale and appreciation \u003c\/li\u003e\n\u003cli\u003eCreate a positive customer experience \u003c\/li\u003e\n\u003cli\u003eImprove leadership skills and strategies \u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWhat's inside: \u003c\/p\u003e\u003col\u003e\n\u003cli\u003eLearn how to find the perfect call center manager \u003c\/li\u003e\n\u003cli\u003eExplore the benefits of using home-based agents \u003c\/li\u003e\n\u003cli\u003eDiscover the impact of artificial intelligence on call centers \u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWritten by call center veteran and publisher of \u003cem\u003eConnections Magazine\u003c\/em\u003e, Peter Lyle DeHaan, PhD, this book offers practical insights and tips from his extensive industry experience.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eDiscover: \u003c\/p\u003e\u003col\u003e\n\u003cli\u003eHow your management style may be hurting your call center \u003c\/li\u003e\n\u003cli\u003eAn easy way to determine agent starting pay \u003c\/li\u003e\n\u003cli\u003eWays to enhance the customer experience \u003c\/li\u003e\n\u003cli\u003eFive tips for agent customer service success \u003c\/li\u003e\n\u003cli\u003eHow to optimize your call center for better outcomes \u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eDon't miss out on the opportunity to improve your call center operations and exceed customer expectations. \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eGet your copy of \u003cem\u003eCall Center Connections\u003c\/em\u003e today.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Peter Lyle DeHaan\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798888090831\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Rock Rooster Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/06\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 238\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.07lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.56d","brand":"Peter Lyle DeHaan","offers":[{"title":"Hardcover","offer_id":45897993126143,"sku":"9798888090831","price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9d112e7d-e5df-4898-aa95-58e172021b53.jpg?v=1721375243","url":"https:\/\/www.whiterainbookhouse.com\/products\/call-center-connections-peter-lyle-dehaan-9798888090831","provider":"WR Book House","version":"1.0","type":"link"}