{"product_id":"cases-on-managing-e-services-ada-scupola-9781605660646","title":"Cases on Managing E-Services","description":"After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ada Scupola\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1605660647\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781605660646\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Information Science Reference\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/31\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 324\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.34lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.38h x 8.63w x 0.88d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 02\/01\/2009 pg. 133","brand":"Ada Scupola","offers":[{"title":"Hardcover","offer_id":48088628166911,"sku":"9781605660646","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_2ecd93af-3fd2-448d-ae26-3facd6dc0f80.jpg?v=1769105805","url":"https:\/\/www.whiterainbookhouse.com\/products\/cases-on-managing-e-services-ada-scupola-9781605660646","provider":"WR Book House","version":"1.0","type":"link"}