{"product_id":"change-manager-tracey-torble-9781780174648","title":"Change Manager: Careers in IT Service Management","description":"\u003cp\u003eChange management is about the control of all changes that have an effect on IT services. This ranges from changes in IT architecture, processes and tools to metrics and documentation. Managing these changes properly helps organisations maintain their service levels and business operations. This practical book describes the role of change manager in depth, including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Tracey Torble\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1780174640\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781780174648\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e BCS, the Chartered Institute for IT\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/29\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 248\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.55lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.81h x 5.06w x 0.53d","brand":"Tracey Torble","offers":[{"title":"Paperback","offer_id":44130637480191,"sku":"9781780174648","price":25.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9aa1861e-0614-46e0-890a-fbbd81979f29.jpg?v=1687470472","url":"https:\/\/www.whiterainbookhouse.com\/products\/change-manager-tracey-torble-9781780174648","provider":"WR Book House","version":"1.0","type":"link"}