{"product_id":"civility-at-work-lewena-bayer-9781953349804","title":"Civility at Work: How People Treatment is a Critical Success Driver for Business","description":"\u003cb\u003eIn \u003ci\u003eCivility at Work\u003c\/i\u003e, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.\u003c\/b\u003e\u003cp\u003eIn case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98% of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on \u003ci\u003eCivility in America: A Nationwide Survey\u003c\/i\u003e, conducted by global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year's study found that 70% of the Americans believe incivility has reached crisis proportions. Alarmingly, 81% of the Americans think that incivility is leading to an increase in violence at work. Notably, 80% of the people are dissatisfied with their jobs.\u003c\/p\u003e\u003cp\u003eIncreasingly, people are choosing employers who understand that civility is good business. In \u003ci\u003eCivility at Work\u003c\/i\u003e, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Lewena Bayer\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1953349803\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781953349804\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Business Expert Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/09\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 232\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.70lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.49d","brand":"Lewena Bayer","offers":[{"title":"Paperback","offer_id":44055410639103,"sku":"9781953349804","price":34.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_82f87ffc-9a62-460b-b55f-16e2b8373767.jpg?v=1685035607","url":"https:\/\/www.whiterainbookhouse.com\/products\/civility-at-work-lewena-bayer-9781953349804","provider":"WR Book House","version":"1.0","type":"link"}