{"product_id":"cmaa-certification-study-guide-key-points-exam-prep-team-9781505781137","title":"CMAA Certification Study Guide: Medical Administrative Assistant Certification Prep","description":"Contents The Medical Assistant Duties and Responsibilities Medical Law, Medical Profession Liability The Patient Care Partnership (Patient's Bill of Rights) The HIPAA Patient Privacy Rule Legal Terms Communication Phone Etiquette Verbal and Nonverbal Communication Respect Scheduling Appointment Booking Appointment Setting Types of Scheduling Scheduling New Patients Scheduling Established Patients Scheduling Conflicts Letter Writing Mail Processing Incoming Mail Outgoing Mail Health Insurance Verification of Insurance Benefits Insurance Terms Medical Records Management Creating a Medical Record Filing Indexing Alphabetical Filing Numerical Filing Subject Filing Tickler File Medical Terminology Plus 500+ review questions\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Key Points Exam Prep Team\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1505781132\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781505781137\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/12\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 182\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.96lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.02h x 8.50w x 0.39d","brand":"Key Points Exam Prep Team","offers":[{"title":"Paperback","offer_id":43935333417215,"sku":"9781505781137","price":38.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_5e19585c-dccb-4888-8977-a841ce63ec70.jpg?v=1681419192","url":"https:\/\/www.whiterainbookhouse.com\/products\/cmaa-certification-study-guide-key-points-exam-prep-team-9781505781137","provider":"WR Book House","version":"1.0","type":"link"}