{"product_id":"communicating-effectively-for-dummies-marty-brounstein-9780764553196","title":"Communicating Effectively for Dummies","description":"\u003cp\u003e\u003cb\u003eA friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eCommunicating Effectively For Dummies\u003c\/i\u003e shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.\u003c\/p\u003e \u003cp\u003eWhether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eLearn how to become an active listener\u003c\/li\u003e \u003cli\u003eAccentuate the positive in negative situations\u003c\/li\u003e \u003cli\u003eFind win-win solutions for conflicts\u003c\/li\u003e \u003cli\u003eStay on track when writing e-mails and letters\u003c\/li\u003e \u003cli\u003eHandle presentations, interviews, and other challenges\u003c\/li\u003e \u003cli\u003eSpeak forcefully and assertively without alienating others\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eBecoming aware of your own assumptions\u003c\/li\u003e \u003cli\u003eDealing with passive-aggressive communicators\u003c\/li\u003e \u003cli\u003eWhat to say to help someone open up to you\u003c\/li\u003e \u003cli\u003eCommunicating through eye contact and body language\u003c\/li\u003e \u003cli\u003eMaintaining a positive attitude\u003c\/li\u003e \u003cli\u003eDealing with sensitive issues\u003c\/li\u003e \u003cli\u003eEffective conflict resolution models\u003c\/li\u003e \u003cli\u003eWhen to use e-mail, the phone, or a face-to-face meeting\u003c\/li\u003e \u003cli\u003eDealing with angry customers\u003c\/li\u003e \u003cli\u003eCoaching your staff to communicate better\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eIn today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of \u003ci\u003eCommunicating Effectively For Dummies, \u003c\/i\u003e you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Marty Brounstein\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0764553194\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780764553196\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e For Dummies\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/19\/2001\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 384\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.30lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.20h x 7.30w x 0.90d","brand":"Marty Brounstein","offers":[{"title":"Paperback","offer_id":43992339251455,"sku":"9780764553196","price":25.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_a7749f8f-00c7-4be7-8ef0-16bdeae162dd.jpg?v=1683315439","url":"https:\/\/www.whiterainbookhouse.com\/products\/communicating-effectively-for-dummies-marty-brounstein-9780764553196","provider":"WR Book House","version":"1.0","type":"link"}