{"product_id":"communication-and-conflict-management-j-emmett-winn-9781948658072","title":"Communication and Conflict Management: A Handbook for the New Department Chair","description":"Effective communication will make or break a department chair. Get a primer on the essential communication and conflict management skills that every department chair needs. With illustrative scenarios and a toolbox of practical strategies, this book will help department chairs build seven essential skills: - Active listening- Supportive communication- Receiving, evaluating, and acting on complaints- Building rapport- Improving problem solving- Improving meetings- Building buy-inDepartment chairs can use this book as a guide to improve the effectiveness of your communication in your role as a departmental leader, a manager, a coach, and a mentor. Academic deans will find this book to be a useful training guide for all new department chairs\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e J. Emmett Winn\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1948658070\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781948658072\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Academic Impressions\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/01\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 90\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.21lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.99h x 5.00w x 0.19d","brand":"J. Emmett Winn","offers":[{"title":"Paperback","offer_id":48241591156991,"sku":"9781948658072","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_92a368f1-bba8-4d0f-96e1-aef2e9bad026.jpg?v=1772655160","url":"https:\/\/www.whiterainbookhouse.com\/products\/communication-and-conflict-management-j-emmett-winn-9781948658072","provider":"WR Book House","version":"1.0","type":"link"}