{"product_id":"communication-in-times-of-trouble-matthew-w-seeger-9781119229254","title":"Communication in Times of Trouble","description":"\u003cp\u003e\u003cb\u003ePresents the best practices of crisis communication and emergency risk communication\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThis book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events.\u003c\/p\u003e \u003cp\u003eIn the first chapter, \u003ci\u003eCommunication in Times of Trouble\u003c\/i\u003e introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters\/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eFocuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health\u003c\/li\u003e \u003cli\u003eCovers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren't generally detailed in existing crisis communication texts\u003c\/li\u003e \u003cli\u003ePresents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment\u003c\/li\u003e \u003c\/ul\u003e \u003ci\u003eCommunication in Times of Trouble\u003c\/i\u003e will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Matthew W. Seeger, Timothy L. Sellnow\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1119229251\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781119229254\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley-Blackwell\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/23\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 152\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.45lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.90w x 0.40d","brand":"Matthew W. Seeger","offers":[{"title":"Paperback","offer_id":43947787616511,"sku":"9781119229254","price":46.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_6960e30b-96dd-429a-acd4-d11d8953dd25.jpg?v=1681520798","url":"https:\/\/www.whiterainbookhouse.com\/products\/communication-in-times-of-trouble-matthew-w-seeger-9781119229254","provider":"WR Book House","version":"1.0","type":"link"}