{"product_id":"crimes-of-a-missed-demeanor-josh-soule-9798696968285","title":"Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service","description":"\u003cp\u003e\u003cb\u003e\"Can I help you?\" \"Thanks, have a good day.\" \u003cbr\u003e\u003c\/b\u003eBasic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eBest-selling author and MBA graduate, Josh Soule, shares new and improved customer service techniques that will make your career a success. \u003cp\u003e\u003c\/p\u003eIn this short but powerful workbook, you will learn: \u003cbr\u003e\u003cul\u003e\n\u003cli\u003eHow to make your customer interactions personal\u003c\/li\u003e\n\u003cli\u003eHow to deal with conflict in the workplace\u003c\/li\u003e\n\u003cli\u003eHow to stand up to verbal abuse from a customer\u003c\/li\u003e\n\u003cli\u003eMoney-saving strategies, \u003c\/li\u003e\n\u003cli\u003eAnd much more \u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cbr\u003eBy the end of this book, you will make a plan of your own on how to revamp your customer service skills. \u003cbr\u003eDon't delay on this powerful tool for your career \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Josh Soule\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 869696828X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798696968285\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/26\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 54\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.16lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.51w x 0.11d","brand":"Josh Soule","offers":[{"title":"Paperback","offer_id":44070556860671,"sku":"9798696968285","price":6.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4dd48c6a-6152-47b5-b2bc-543ec0f216a2.jpg?v=1685431010","url":"https:\/\/www.whiterainbookhouse.com\/products\/crimes-of-a-missed-demeanor-josh-soule-9798696968285","provider":"WR Book House","version":"1.0","type":"link"}