{"product_id":"crisis-management-by-apology-keith-michael-hearit-9780805837896","title":"Crisis Management By Apology: Corporate Response to Allegations of Wrongdoing","description":"\u003cp\u003eThis volume examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public figures and individuals to corporations and institutions. He explores the motivations and rationales behind apologies, and considers the ethics and legal liabilities of these actions. Hearit provides case studies throughout the volume, with many familiar examples from recent events in the United States, as well as an international apology-making case from Japan. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThe broad-perspective approach of this volume makes the content relevant and appealing to practitioners and scholars in public relations, business communications, and management. It is a valuable text for courses that take a discursive approach to public relations, and it also appeals to readers in business management, examining apology as a response strategy to corporate crises.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Keith Michael Hearit\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0805837892\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780805837896\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/10\/2005\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 260\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.80lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.96h x 6.74w x 0.49d","brand":"Keith Michael Hearit","offers":[{"title":"Paperback","offer_id":43926244589823,"sku":"9780805837896","price":46.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_060ab05e-4beb-4c43-9413-3a0c2f1ab268.jpg?v=1681082000","url":"https:\/\/www.whiterainbookhouse.com\/products\/crisis-management-by-apology-keith-michael-hearit-9780805837896","provider":"WR Book House","version":"1.0","type":"link"}