{"product_id":"customer-centricity-globalisation-chandra-sekar-9781543709520","title":"Customer Centricity \u0026 Globalisation: Project Management: Manufacturing \u0026 It Services","description":"The book gives exclusive chapter titled -Ten Commandments of Customer centricity. The book is all about addressing customer satisfaction. Managing the transition from customer satisfaction to customer delight. Making sure customers are Happy and continuously using feedback from customers to improvise products in relation to competition's products. The book lays equal emphasis on both Manufacturing \u0026amp; IT services. Agile \u0026amp; scrum practices as applied to managing Global IT projects \u0026amp; the impact on global business \u0026amp; emerging best practices are dealt . Challenges of employee attrition in IT projects, their impact on Projects \u0026amp; methods to address them are explained.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Chandra Sekar\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1543709524\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781543709520\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Partridge Publishing India\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/14\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 60\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.22lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.14d","brand":"Chandra Sekar","offers":[{"title":"Paperback","offer_id":48445352935679,"sku":"9781543709520","price":5.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_aaf2f7dc-1a45-4318-ba78-9e18d3072957.jpg?v=1777218063","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-centricity-globalisation-chandra-sekar-9781543709520","provider":"WR Book House","version":"1.0","type":"link"}