{"product_id":"customer-delight-365-brian-monahan-9781704106175","title":"Customer Delight 365: Daily Inspiration for the Customer Service Professional","description":"Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after author Brian Monahan experienced a delightful hospitality-industry conference.Brian, who has served the hospitality industry for more than 20 years, shares his tremendous passion for creating memorable customer-service experiences for his clients.His aspiration is for businesses and customer-service professionals to join forces to create an inspired vision for customer service: Customer Delight.\"This book isn't just a collection of quotations. It's a collection of applications and implementations that you can read, examine and put into action,\" says Don the Idea Guy in the book's Foreword.The impact of this book is super-powered when you share the quotations and messages with your colleagues in the customer-service industry. Together, you will serve up Customer Delight\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Brian Monahan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1704106176\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781704106175\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/13\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 422\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.24lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.86d","brand":"Brian Monahan","offers":[{"title":"Paperback","offer_id":44790369321215,"sku":"9781704106175","price":19.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9eb363f6-8853-4e8d-81e6-af74f1baa464.jpg?v=1707288737","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-delight-365-brian-monahan-9781704106175","provider":"WR Book House","version":"1.0","type":"link"}