{"product_id":"customer-experience-20-tyler-hayden-9781897050583","title":"Customer Experience 20: A Team Building Card Game","description":"\u003cp\u003e\u003cb\u003eYou want it to be an easy to run icebreaker that promotes team engagement and starts a conversation around Customer Service (CRM). \u003c\/b\u003e\u003cb\u003e You are a busy manager and need a ready-to-go solution that will engage and help your office team to get to initiate a Customer Service conversation. You want it to have minimal equipment and preparation - this is what you were looking for. \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe benefits of this customer service book (card game) include: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eEasy to understand \u003c\/b\u003e\u003cb\u003ecustomer service game\u003c\/b\u003e\u003cb\u003e that can be easily implemented at your next meeting.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eFast paced and \u003c\/b\u003e\u003cb\u003einclusive\u003c\/b\u003e\u003cb\u003e game that encourages a safe way for everyone to participate.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEasy \u003c\/b\u003e\u003cb\u003egamification\u003c\/b\u003e\u003cb\u003e with the roll of a dice.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eTested team building games from an \u003c\/b\u003e\u003cb\u003eexpert\u003c\/b\u003e\u003cb\u003e in the field.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eProfessionally designed team building game that includes \u003c\/b\u003e\u003cb\u003estep-by-step instructions.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eThe kindle version can be \u003c\/b\u003e\u003cb\u003e\"flipped through\" like a card deck\u003c\/b\u003e\u003cb\u003e - and it fits on your phone so you have it everywhere you go!\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003e20 Questions - Customer Experience 20 Edition \u003c\/b\u003eis a great team builder that drives home a specific learning outcome of exploring your groups CRM skills, attitudes, tools, exemplars, and more. This gamified book is is great for exploring content specific knowledge about Customer Service at work in a fun and informal way. It is great for: Innovative team building and icebreaker event, quick re-energizer that gets people learning in a different way, informal content specific learning, and developing interpersonal relationships with others. Not to mention a great coffee break activity or as a training tool within your program.\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe team building author has been an international motivational speaker and team building designer for over 30 years. He is the author of over 25 books, 100's of team building games, and dozens of team building apps. Tyler Hayden is the founder and creative mind behind \u003cb\u003ewww.teambuildingschool.com\u003c\/b\u003e, which is a one-stop-shop for team building courses and downloadable team building games, icebreakers, and office team building.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eHis business clients include: \u003cb\u003eTD Bank, Subaru, Honeywell, ExxonMobil, Michelin, Bell and Pratt-Whitney.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eHis association clients include: \u003cb\u003eYoung Presidents Organization (YPO), Project Management Institute (PMI) and Red Cross\u003c\/b\u003e. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis quick team building game is a great icebreaker and get-to-know your team activity for adults click \u003cb\u003eBUY NOW\u003c\/b\u003e - don't wait start building that team you always wanted (and deserve).\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Tyler Hayden\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1897050585\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781897050583\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Tyler Hayden\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/01\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 32\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.22lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.50w x 0.07d","brand":"Tyler Hayden","offers":[{"title":"Paperback","offer_id":47244248056063,"sku":"9781897050583","price":15.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_ca89db02-9cbc-44c5-a7ee-90795bb50a3f.jpg?v=1758135289","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-experience-20-tyler-hayden-9781897050583","provider":"WR Book House","version":"1.0","type":"link"}