{"product_id":"customer-experience-analytics-arvind-sathi-9781583473443","title":"Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships","description":"\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Arvind Sathi\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1583473440\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781583473443\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e MC Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/01\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 160\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.30h x 5.90w x 0.40d","brand":"Arvind Sathi","offers":[{"title":"Paperback","offer_id":48445390717183,"sku":"9781583473443","price":19.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_6c6bfbc3-8406-45f5-92df-a58709b981fb.jpg?v=1777218301","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-experience-analytics-arvind-sathi-9781583473443","provider":"WR Book House","version":"1.0","type":"link"}