{"product_id":"customer-experience-innovation-robert-dew-9781787547872","title":"Customer Experience Innovation: How to Get a Lasting Market Edge","description":"This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Robert Dew\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1787547876\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781787547872\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Emerald Publishing Limited\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/13\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 232\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.15lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.10w x 0.80d","brand":"Robert Dew","offers":[{"title":"Hardcover","offer_id":44634579960063,"sku":"9781787547872","price":47.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f81d668f-5590-4325-bf4d-bb083854f765.jpg?v=1703589963","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-experience-innovation-robert-dew-9781787547872","provider":"WR Book House","version":"1.0","type":"link"}