{"product_id":"customer-loyalty-s-robinson-9781403997630","title":"Customer Loyalty: A Guide for Time Travelers","description":"The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e S. Robinson,L. Etherington\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1403997632\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781403997630\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palgrave MacMillan\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/07\/2005\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 174\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.95lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.50h x 6.32w x 0.65d","brand":"S. Robinson","offers":[{"title":"Hardcover","offer_id":47424354877695,"sku":"9781403997630","price":80.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_df67efce-05b1-4c81-a908-b4004d0a68f7.jpg?v=1761529736","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-loyalty-s-robinson-9781403997630","provider":"WR Book House","version":"1.0","type":"link"}