{"product_id":"customer-magic-the-macquarie-joseph-a-michelli-9798874631024","title":"Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business","description":"\u003cp\u003eCustomer Magic--The Macquarie Way shines a light on how an Australian technology company grew from a challenger telecom brand in the 1990s into a dynamic billion-dollar company. In a market notorious for underserving and overcharging customers, Macquarie Technology harnessed the magic of customer experience to achieve seemingly impossible customer-centric results and become world leaders in delivering award-winning customer experience.\u003c\/p\u003e\u003cp\u003eThis practical, easy-to-read guide for any leader, business owner, or team member in any size organization shares key lessons to transform customer experience and drive growth in your business. It will inspire, spark action, and empower you to make your own brand of magic. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Joseph A. Michelli\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8874631022\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798874631024\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Blackstone Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/26\/2024\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e MP3 CD","brand":"Joseph A. Michelli","offers":[{"title":"MP3 CD","offer_id":44890971111679,"sku":"9798874631024","price":21.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_14bcf553-74d3-4171-b811-c6c0f64b8bf6.jpg?v=1709740556","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-magic-the-macquarie-joseph-a-michelli-9798874631024","provider":"WR Book House","version":"1.0","type":"link"}