{"product_id":"customer-relations-and-sales-from-david-e-potts-ph-d-9780986149504","title":"Customer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments","description":"Customer Relations and Sales from A to Z is a complete and well-organized guide to getting and keeping government customers. This compendium covers all aspects of customer relations and sales in the aerospace, defense and technology sectors, but its principles have broad application in any business environment. Each chapter is devoted to meaningful subjects and supported by detailed references and relevant stories and anecdotes. Following each chapter is a collection of famous and often humorous quotes to illustrate specific principles and provide further insights. No matter where you work - in business development, program management or any other customer-supporting activity - Customer Relations and Sales from A to Z will improve relations with your customers and everyone you come in contact with.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David E. Potts Ph. D.\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0986149500\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780986149504\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Tazewell Strategies\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/09\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 292\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.87lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.61d","brand":"David E. Potts Ph. D.","offers":[{"title":"Paperback","offer_id":44063622299903,"sku":"9780986149504","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_76fadc4b-173b-4c63-8158-9ce9c11ca71b.jpg?v=1685390657","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-relations-and-sales-from-david-e-potts-ph-d-9780986149504","provider":"WR Book House","version":"1.0","type":"link"}