{"product_id":"customer-satisfaction-anthony-haye-9781736429815","title":"Customer Satisfaction: Its Not Just Your Promise, Its Your Business","description":"This book was written as a first step in the process to empower small businesses to GUARANTEE the satisfaction of their customers-leading to continued business growth and longevity. Small business's failure due to lack of a sustainable sourceof customers is a problem worth solving. It comes from a lack of repeat business, referrals, and natural business growth, and not paying attention to the key elements of Customer Satisfaction executed though a well thought out CUSTOMERSATISFACTION PLAN\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Anthony Haye,Chris W. Bryan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1736429817\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781736429815\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Bryan Service Companies, Inc\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/08\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 128\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.31lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.25w x 0.27d","brand":"Anthony Haye","offers":[{"title":"Paperback","offer_id":48445641064703,"sku":"9781736429815","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_5f4fa592-95fe-4eeb-93b6-0499af8ee674.jpg?v=1777219780","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-satisfaction-anthony-haye-9781736429815","provider":"WR Book House","version":"1.0","type":"link"}