{"product_id":"customer-service-customer-sales-faye-saxon-horton-9798566624518","title":"Customer Service = Customer Sales","description":"Is there a difference between customer service and customer sales? The customer isn't always right. However, the customer is the customer. Ian Moyse says \"We are 'never' going back to the old world and now is the time for every member of your team, not only those in a sales role, to appreciate that we all influence a customer's experience of service. In this book you will learn some basics that you may or may not use currently. These basic steps of Customer Service will help you to hone your Customer Service skills and create more Customer Sales.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Faye Saxon Horton\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798566624518\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/17\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 46\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.17lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.10d","brand":"Faye Saxon Horton","offers":[{"title":"Paperback","offer_id":47419706638591,"sku":"9798566624518","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_93694940-2df2-4ce2-8e26-4291e5105eb1.jpg?v=1761513337","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-service-customer-sales-faye-saxon-horton-9798566624518","provider":"WR Book House","version":"1.0","type":"link"}