{"product_id":"customer-service-delivery-in-africa-robert-ebo-hinson-9781032688442","title":"Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries","description":"\u003cp\u003e This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa's development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Robert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1032688440\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781032688442\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Productivity Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/06\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 110\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.38lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.26d","brand":"Robert Ebo Hinson","offers":[{"title":"Paperback","offer_id":46024892350719,"sku":"9781032688442","price":54.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_fe54038b-259b-4c36-b60a-8dedb0e345a7.jpg?v=1723129466","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-service-delivery-in-africa-robert-ebo-hinson-9781032688442","provider":"WR Book House","version":"1.0","type":"link"}