{"product_id":"customer-service-excellence-in-hospitality-dorcas-gwazah-9798268814705","title":"Customer Service Excellence in Hospitality: MASTERING THE ART OF GUEST EXPERIENCE: A Practical Guide for Hotels, Restaurants, and Tourism Professional","description":"\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Dorcas Gwazah\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798268814705\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/07\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 170\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.52lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.36d","brand":"Dorcas Gwazah","offers":[{"title":"Paperback","offer_id":48175779578111,"sku":"9798268814705","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_8d7554c1-6a3e-4de4-88cb-425ed90ea33c.jpg?v=1771335854","url":"https:\/\/www.whiterainbookhouse.com\/products\/customer-service-excellence-in-hospitality-dorcas-gwazah-9798268814705","provider":"WR Book House","version":"1.0","type":"link"}