{"product_id":"deconfliction-workbook-marc-zelinsky-9798823210034","title":"Deconfliction Workbook","description":"\u003cp\u003e\u003cstrong\u003eDeconfliction can be applied to any profession, job, or interaction which has the potential of becoming hostile.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThe Deconfliction Principles are a mindset that includes situational awareness; using your words and engaging in active listening; empathetic understanding; finding common ground; acknowledging the problem; confronting negative feelings; encouraging compromise; providing choices; and, finally, being polite. Written by a police veteran, this workbook, in conjunction with the Deconfliction training manual, is an opportunity for you and your employees to learn, understand, and practice the principles.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Marc Zelinsky\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798823210034\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Accomplishing Innovation Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/04\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 120\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.38lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.28d","brand":"Marc Zelinsky","offers":[{"title":"Paperback","offer_id":50665442967807,"sku":"9798823210034","price":16.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/deconfliction-workbook-marc-zelinsky-9798823210034","provider":"WR Book House","version":"1.0","type":"link"}