{"product_id":"designing-the-best-call-center-brendan-read-9781578203130","title":"Designing the Best Call Center for Your Business","description":"\u003cp\u003e\u003cem\u003eDesigning the Best Call Center for Your Business\u003c\/em\u003e examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Brendan Read\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1578203139\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781578203130\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e CRC Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/01\/2005\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 300\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.32lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.06h x 6.08w x 0.92d","brand":"Brendan Read","offers":[{"title":"Paperback","offer_id":48136815280383,"sku":"9781578203130","price":66.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_a620b58a-e189-4b52-8ecc-9dd243955b5b.jpg?v=1770164705","url":"https:\/\/www.whiterainbookhouse.com\/products\/designing-the-best-call-center-brendan-read-9781578203130","provider":"WR Book House","version":"1.0","type":"link"}