{"product_id":"difficult-conversations-in-education-health-becky-edwards-9781032559841","title":"Difficult Conversations in Education, Health and Social Care: How to Talk About What Really Matters and What to Do When it All Goes Wrong","description":"\u003cp\u003eThis accessible guide combines evidence-based research with practical experience to help develop effective communication skills for navigating difficult or challenging situations. It delves into what it means to be an effective and confident communicator, before addressing how to approach those often-avoided \"difficult conversations.\"\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Becky Edwards, Chris Smethurst\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1032559845\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781032559841\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/06\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 180\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.60lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.40d","brand":"Becky Edwards","offers":[{"title":"Paperback","offer_id":47135302484223,"sku":"9781032559841","price":28.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_ca126be1-d017-4b1a-b1a5-199deda523fe.jpg?v=1755009747","url":"https:\/\/www.whiterainbookhouse.com\/products\/difficult-conversations-in-education-health-becky-edwards-9781032559841","provider":"WR Book House","version":"1.0","type":"link"}