{"product_id":"digital-governance-michael-e-milakovich-9781032104911","title":"Digital Governance: Applying Advanced Technologies to Improve Public Service","description":"\u003cp\u003eThe application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century \"savior\", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. \u003c\/p\u003e \u003cp\u003eThis book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of \u003ci\u003eDigital Governance\u003c\/i\u003e provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. \u003c\/p\u003e \u003cp\u003eThis book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michael E. Milakovich\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1032104910\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781032104911\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/28\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 454\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.39lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.96d","brand":"Michael E. Milakovich","offers":[{"title":"Paperback","offer_id":43944787214591,"sku":"9781032104911","price":48.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_c1648493-3fa5-4ecb-8040-3a2fdb39e49a.jpg?v=1681505095","url":"https:\/\/www.whiterainbookhouse.com\/products\/digital-governance-michael-e-milakovich-9781032104911","provider":"WR Book House","version":"1.0","type":"link"}