{"product_id":"disruption-ronald-l-jelinek-9781737528746","title":"Disruption: A Salesforce Braves the Storm","description":"\u003cp\u003e\u003cstrong\u003eDisruption\u003c\/strong\u003e is unique - a work of sales fiction. Set against the recent pandemic, this fictional narrative centers around two main characters at one sales organization. Following the story of first year rep., Grace Devlin, readers reflect on and consider application of concepts pertaining to prospecting, building customer relationships, using sales technology, identifying customer needs, negotiating, overcoming objections, closing, following up, after-sale service, and proactive and reactive account management, as well as many others. Readers also encounter Grace's manager, Connor Botti, and understand his perspective as he makes decisions related to territory management, recruiting, compensation, oversight and empowerment, motivation, sales performance, evaluation, interdepartmental relationships, and effective leadership, among others. Disruption is designed to be used in either sales or sales management courses, giving instructors maximum flexibility.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ronald L. Jelinek\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1737528746\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781737528746\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wessex, Inc.\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/10\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 222\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.33lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 0.56d","brand":"Ronald L. Jelinek","offers":[{"title":"Hardcover","offer_id":44129250410751,"sku":"9781737528746","price":89.7,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_c8d37846-49f4-4c92-a8a8-4111e4b56a20.jpg?v=1687462869","url":"https:\/\/www.whiterainbookhouse.com\/products\/disruption-ronald-l-jelinek-9781737528746","provider":"WR Book House","version":"1.0","type":"link"}