{"product_id":"emotional-labor-and-crisis-response-sharon-h-mastracci-9780765625182","title":"Emotional Labor and Crisis Response: Working on the Razor's Edge","description":"The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency\/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Sharon H. Mastracci,Mary E. Guy,Meredith a. Newman\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0765625180\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780765625182\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/15\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 192\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.10w x 0.60d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 12\/01\/2011 pg. 74","brand":"Sharon H. Mastracci","offers":[{"title":"Hardcover","offer_id":47422586749183,"sku":"9780765625182","price":190.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_ad291592-9285-44de-932a-89cbc673c99c.jpg?v=1761527835","url":"https:\/\/www.whiterainbookhouse.com\/products\/emotional-labor-and-crisis-response-sharon-h-mastracci-9780765625182","provider":"WR Book House","version":"1.0","type":"link"}