{"product_id":"empowering-organizations-with-power-virtual-nicolae-tarla-9781801074742","title":"Empowering Organizations with Power Virtual Agents: A practical guide to building intelligent chatbots with Microsoft Power Platform","description":"\u003cp\u003e\u003cstrong\u003eUnleash the capabilities of Power Virtual Agents to provide actionable insights to your customers and employees using automated chatbot solutions\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features: \u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eProvide instant customer support on your webpages using Power Virtual Agents\u003c\/li\u003e\n\u003cli\u003eDiscover tips and techniques for the governance, administration, and deployment of chatbots\u003c\/li\u003e\n\u003cli\u003eBuild conversational solutions for your web apps, public portals, and Teams environment\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBook Description: \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003ePower Virtual Agents is a set of technologies released under the Power Platform umbrella by Microsoft. It allows non-developers to create solutions to automate customer interactions and provide services using a conversational interface, thus relieving the pressure on front-line staff providing this kind of support.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eEmpowering Organizations with Power Virtual Agents is a guide to building chatbots that can be deployed to handle front desk services without having to write code. The book takes a scenario-based approach to implementing bot services and automation to serve employees in the organization and external customers. You will uncover the features available in Power Virtual Agents for creating bots that can be integrated into an organization's public site as well as specific web pages. Next, you will understand how to build bots and integrate them within the Teams environment for internal users. As you progress, you will explore complete examples for implementing automated agents (bots) that can be deployed on sites for interacting with external customers.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eBy the end of this Power Virtual Agents chatbot book, you will have implemented several scenarios to serve external client requests for information, created scenarios to help internal users retrieve relevant information, and processed these in an automated conversational manner.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat You Will Learn: \u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eGet to grips with Power Virtual Agents and understand the license requirement for using it\u003c\/li\u003e\n\u003cli\u003eDeploy bots on public websites or web pages\u003c\/li\u003e\n\u003cli\u003eCreate conversational solutions for your organization using Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eExplore best practices for governance that are essential for implementing Power Virtual Agents\u003c\/li\u003e\n\u003cli\u003eExplore different business scenarios for implementing Power Virtual Agents\u003c\/li\u003e\n\u003cli\u003eUnderstand the integration between Power Virtual Agents and Microsoft Power Platform\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho this book is for: \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis book is for organization representatives looking to automate processes, relieve the first-contact workload of their front-line agents, and provide actionable results to employees and customers. Business professionals, citizen developers, and functional consultants will also find this book helpful. Familiarity with the Modern Workplace and the Dynamics 365 family of products will be useful. Beginner-level knowledge of Power Platform and its main modules will assist with understanding the concepts covered in the book more effectively. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Nicolae Tarla\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1801074747\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781801074742\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Packt Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/13\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 246\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.95lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.25h x 7.50w x 0.52d","brand":"Nicolae Tarla","offers":[{"title":"Paperback","offer_id":43993171263743,"sku":"9781801074742","price":38.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_e94453ee-df6e-41e7-9534-c670497c7ac4.jpg?v=1683322903","url":"https:\/\/www.whiterainbookhouse.com\/products\/empowering-organizations-with-power-virtual-nicolae-tarla-9781801074742","provider":"WR Book House","version":"1.0","type":"link"}