{"product_id":"engaging-public-sector-clients-john-alford-9780230223769","title":"Engaging Public Sector Clients: From Service-Delivery to Co-Production","description":"Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e John Alford\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0230223761\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780230223769\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palgrave MacMillan\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/08\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 261\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.00lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.60h x 5.60w x 0.80d","brand":"John Alford","offers":[{"title":"Hardcover","offer_id":47420430745855,"sku":"9780230223769","price":119.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_2207f26e-11d3-4645-8825-82817d8ea41b.jpg?v=1761526068","url":"https:\/\/www.whiterainbookhouse.com\/products\/engaging-public-sector-clients-john-alford-9780230223769","provider":"WR Book House","version":"1.0","type":"link"}