{"product_id":"escalation-management-cara-cephus-9798218846985","title":"Escalation Management: Turning Chaos Into Clarity","description":"\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Cara Cephus\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798218846985\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Escalation Institute(tm)\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/01\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 76\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.33lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.21d","brand":"Cara Cephus","offers":[{"title":"Paperback","offer_id":47580211970303,"sku":"9798218846985","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f635e395-dbf4-42f7-be41-de9de0b482b4.jpg?v=1763879517","url":"https:\/\/www.whiterainbookhouse.com\/products\/escalation-management-cara-cephus-9798218846985","provider":"WR Book House","version":"1.0","type":"link"}