{"product_id":"excess-baggage-ellen-rosskam-9780415783774","title":"Excess Baggage: Leveling the Load and Changing the Workplace","description":"Based on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In \"Excess Baggage\", weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be \"safe,\" \"clean,\" \"glamour girl\" work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ellen Rosskam,Ray Elling\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0415783771\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780415783774\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/14\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 288\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback","brand":"Ellen Rosskam","offers":[{"title":"Paperback","offer_id":48086653599999,"sku":"9780415783774","price":55.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_0a2d61e0-b9bf-4892-ab3d-acc931eb93b9.jpg?v=1769095834","url":"https:\/\/www.whiterainbookhouse.com\/products\/excess-baggage-ellen-rosskam-9780415783774","provider":"WR Book House","version":"1.0","type":"link"}