{"product_id":"fierce-conversations-revised-and-updated-susan-scott-9780425193372","title":"Fierce Conversations (Revised and Updated): Achieving Success at Work and in Life One Conversation at a Time","description":"\u003cb\u003eFully revised and updated--the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eThe master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: \u003cp\u003e\u003c\/p\u003e- Overcome barriers to meaningful communication\u003cbr\u003e- Expand and enrich relationships with colleagues, friends, and family\u003cbr\u003e- Increase clarity and improve understanding\u003cbr\u003e- Handle strong emotions--on both sides of the table\u003cbr\u003e- Connect with colleagues, customers and family at a deep level \u003cp\u003e\u003c\/p\u003e\u003cb\u003eIncludes a Foreword by Ken Blanchard, the bestselling co-author of \u003ci\u003eThe One Minute Manager\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Susan Scott\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0425193373\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780425193372\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Berkley Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/06\/2004\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 368\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.80lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.90w x 1.00d","brand":"Susan Scott","offers":[{"title":"Paperback","offer_id":44053868609791,"sku":"9780425193372","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4c368f15-ccee-49ef-be42-c86c69e8b1d7.jpg?v=1685026696","url":"https:\/\/www.whiterainbookhouse.com\/products\/fierce-conversations-revised-and-updated-susan-scott-9780425193372","provider":"WR Book House","version":"1.0","type":"link"}