{"product_id":"five-star-customer-service-ted-coin-9781663240293","title":"Five-Star Customer Service","description":"A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ted Coiné\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1663240299\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781663240293\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e iUniverse\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/14\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 258\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.57lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.00w x 0.54d","brand":"Ted Coiné","offers":[{"title":"Paperback","offer_id":45180466266367,"sku":"9781663240293","price":20.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_1727882a-aafc-4559-a6ff-2f5b46b50dca.jpg?v=1712898036","url":"https:\/\/www.whiterainbookhouse.com\/products\/five-star-customer-service-ted-coin-9781663240293","provider":"WR Book House","version":"1.0","type":"link"}