{"product_id":"fundamentals-of-total-quality-management-jens-j-dahlgaard-9780748772933","title":"Fundamentals of Total Quality Management: Process Analysis and Improvement","description":"Providing a solid framework for understanding the basic concepts of Total Quality Management (TQM), this text comprises three interlinked modules: fundamentals of TQM, methods of TQM and process management and improvement.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jens J. Dahlgaard,Ghopal K. Kanji,Kai Kristensen\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0748772936\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780748772933\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/11\/1997\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 388\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.28lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.23h x 6.32w x 0.78d","brand":"Jens J. Dahlgaard","offers":[{"title":"Paperback","offer_id":48136152547583,"sku":"9780748772933","price":160.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_aee9ee7d-1d12-4420-867f-999e538c7346.jpg?v=1770160862","url":"https:\/\/www.whiterainbookhouse.com\/products\/fundamentals-of-total-quality-management-jens-j-dahlgaard-9780748772933","provider":"WR Book House","version":"1.0","type":"link"}