{"product_id":"glass-jaw-eric-dezenhall-9781538725696","title":"Glass Jaw: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal","description":"\u003cp\u003e\u003cb\u003eGLASS JAW is a manifesto in the vein of art of war for an age where scandal can destroy a company's brand and reputation in an instant--from Eric Dezenhall, who runs an elite crisis-management firm in Washington.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e In this updated edition, Dezenhall examines the intersection of politics and business and the fallout from the corporate \"woke\" movement \"cancel culture,\" and #MeToo movement. More importantly, he tells us \u003ci\u003ewhy \u003c\/i\u003esome players survive attacks in the town square and others do not. In boxing terms, a tough-looking fighter who can't take a punch is said to have a \"glass jaw,\" and so it is these days with targets of controversy. Down the rabbit hole of scandal, the weak are strong and the strong are weak. In GLASS JAW, Dezenhall analyzes scandal and demystifies the paper tiger \"spin\" industry, offering lessons, corrective measures, and counterintuitive insights. From the boardroom to the parenting messaging board, scandals erupt every day. GLASS JAW explains this changing nature of controversy and offers readers counterpunches to best protect themselves. \u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Eric Dezenhall\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 153872569X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781538725696\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Twelve\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/21\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 352\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.99h x 5.32w x 0.95d","brand":"Eric Dezenhall","offers":[{"title":"Paperback","offer_id":44067296837887,"sku":"9781538725696","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_ec3a5ee4-0023-4762-afb2-709e2ce6b696.jpg?v=1685412382","url":"https:\/\/www.whiterainbookhouse.com\/products\/glass-jaw-eric-dezenhall-9781538725696","provider":"WR Book House","version":"1.0","type":"link"}