{"product_id":"guest-expectations-in-the-hospitality-gerry-macpherson-9798215226155","title":"Guest Expectations in The Hospitality Property Industry","description":"\u003cp\u003eHotel-Resort-Inn-Bed \u0026amp; Breakfast-Vacation Rental\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eGain a Fresh Perspective on Your Hospitality Property\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWhen you pour your heart and soul into opening, developing, and managing your hotel, resort, inn, bed and breakfast, or vacation home, it's easy to become immersed in the day-to-day operations. But have you ever stopped to truly analyze your property objectively?\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eIn this captivating book, I invite you to take a step back and view your property through the eyes of an outsider, embracing the big picture. Prepare to be astonished by what you discover.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWithin these pages, you'll explore thought-provoking topics that will transform the way you perceive your hospitality property: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eHow Does Your Property Compare\u003c\/li\u003e\n\u003cli\u003eHow to Become Your Own Guest\u003c\/li\u003e\n\u003cli\u003eIs Your Hospitality Property Accessible\u003c\/li\u003e\n\u003cli\u003eIs Your Restaurant Meeting Its Potential?\u003c\/li\u003e\n\u003cli\u003eHow to Get Endless Referrals\u003c\/li\u003e\n\u003cli\u003eNegative Reviews Are Good For Business\u003c\/li\u003e\n\u003cli\u003eHow to Prepare For When Guests Return\u003c\/li\u003e\n\u003cli\u003eReopening Hotels, Resorts, Bed \u0026amp; Breakfasts etc. After COVID-19.\u003c\/li\u003e\n\u003cli\u003eWhat Will Your Guests Expect Post Lockdown\u003c\/li\u003e\n\u003cli\u003eWhat Is The Future Of The Hospitality Property Industry\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eIf you envision your property evolving alongside your guests in the future, then this book is an absolute must-read.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Gerry MacPherson\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8215226159\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798215226155\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Keystone Hpd\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/29\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 102\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.28lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.21d","brand":"Gerry MacPherson","offers":[{"title":"Paperback","offer_id":44131422634239,"sku":"9798215226155","price":11.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_942043e2-1c5c-4607-a29e-cb080b1a125b.jpg?v=1687474441","url":"https:\/\/www.whiterainbookhouse.com\/products\/guest-expectations-in-the-hospitality-gerry-macpherson-9798215226155","provider":"WR Book House","version":"1.0","type":"link"}