{"product_id":"heal-a-p-palmer-9781463663575","title":"Heal: a year's worth of improvements to run an excellent healthcare organization","description":"It's time to improve healthcare organizations. It's time to create facilities, services, and care environments that have the look and feel of a Four Seasons, the seamless operations of Disneyland, the ambiance of Starbuck's third place, and the innovations of IDEO. HEAL presents a year of hard-won insights and challenges, each dedicated to identifying and overcoming the individual and institutional barriers to a first-rate and exceptional healthcare environment-an environment that nurtures, supports, and delivers care and compassion for its patients, colleagues, and communities. Use it well.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e A. P. Palmer\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1463663579\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781463663575\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/15\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 240\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.61lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.25w x 0.55d","brand":"A. P. Palmer","offers":[{"title":"Paperback","offer_id":48136655241471,"sku":"9781463663575","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_a6fe19ae-54f0-4442-91f2-8994522fff77.jpg?v=1770163985","url":"https:\/\/www.whiterainbookhouse.com\/products\/heal-a-p-palmer-9781463663575","provider":"WR Book House","version":"1.0","type":"link"}